I've had some experience with ATFX and can share my thoughts. In terms of their trading platform, they offer MetaTrader 4, which is pretty reliable and widely used in the industry. It's great for both beginners and experienced traders due to its robust features and ease of use.
Customer service has been solid in my experience—I found them to be responsive and helpful when I had questions about my account. As for fees, ATFX is fairly transparent. They primarily earn from spreads, which are competitive, but it's always a good practice to check for any inactivity fees or withdrawal charges just to be aware.
I didn't encounter hidden costs, but individual experiences can vary, so it might be useful to keep an eye on your transaction history occasionally. If reliability and regulation are important factors for you, it's worth noting that ATFX is regulated by reputable authorities like the FCA in the UK, which adds a layer of trust.
If you're considering them, maybe also look into competitor platforms to compare features, fees, and services. Each trader has different needs, so what works for one person might not be ideal for another.
What specific features are you looking for in a trading platform? That might help narrow down the options!